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629 Tours

Every Mile a New Memory

Frequently Asked Questions (FAQ)

We specialize in outdoor adventure and leisure experiences around Cebu. Our tours include:
  • Island hopping (Malapascua, Moalboal, Mactan, and more)
  • Waterfalls and swimming trips
  • Nature hikes and coastal walks
  • Historical and cultural sightseeing for those who want to relax and explore
We offer a perfect mix of thrill and chill!

Most of our tours are in Cebu Island and nearby islets, including:
  • South Cebu – Badian, Oslob, Moalboal (waterfalls, sardine run, canyoneering)
  • North Cebu – Bantayan Island, Malapascua (island escapes, snorkeling)
  • Central Cebu – Mactan, Busay, Cebu City Day & Night trips.
We also offer custom tours depending on the season and demand.

Some are, but we clearly label the activity level:
  • Easy – Beach chilling, city sightseeing, short walks
  • Moderate – 30-60 mins of walking, swimming, light hikes
  • Active – Long treks, canyoneering, river/rock scrambling
You'll know what to expect before booking!

Inclusions vary by tour, but most packages include:
  • Round-trip transportation (within Cebu, usually via private van)
  • Friendly tour guide
  • Entrance fees to attractions
  • Use of gear or equipment (depending on the tour)
We'll be catering the meals and providing refreshments during the tour, so you can relax and enjoy without worrying about food. Just bring your appetite! (If you have any dietary restrictions or food allergies, please let us know at least 7 days before your tour so we can make the necessary arrangements.)

Each tour package comes with everything you need for a fun and hassle-free trip. We'll send the full details once you book. If you're unsure about anything, message us, we're always happy to help!

  • Comfortable clothes and walking shoes
  • Proper Swimwear (If your tour includes swimming)
  • Towels and extra clothes
  • Sun protection (sunblock, sunscreen, hat, sunglasses)
  • Personal Medicine
  • Power bank (check airline policies), dry bag, and IDs
For canyoneering trips:
We highly recommend wearing a rash guard and athletic leggings for comfort and protection. You're welcome to bring your aqua shoes, but don't worry – we can provide a pair if you don't have any!

Once your booking is confirmed, we'll also send you a handy packing list to help you get ready – no stress!

Super easy! Just:
  • Use the booking form on our website, message us, via email (letsgo@629tours.com), Facebook, Instagram, or phone number.
  • Choose your preferred date, tour, and number of guests
We'll send you the tour details, inclusions, price, and payment info.
To secure your spot, a fixed reservation fee is required at the time of booking. This fee confirms your reservation and allows us to make all the necessary arrangements for your trip. The remaining balance must be paid at least 7 days before your tour begins, ensuring a smooth process. However, we encourage you to pay the full amount shortly after reserving your trip so we can ensure everything is fully prepared.
We send reminders and meet-up details before your tour.

Your airfare isn't included in our tour package. But don't worry, we'll take care of you when you arrive at Cebu's Mactan International Airport!

Yes! Accommodation is included, so you don't have to worry about anything.
  • For safety and local regulations, we will keep your original passport while you're on the tour.
  • We'll provide you with a copy, and your passport will be kept securely until your tour is over.
Rest assured, your passport will be carefully handled and returned to you safely.

No worries at all! We're happy to assist you with exchanging your money into Philippine pesos upon your arrival. Feel free to reach out anytime — we're here to make the process simple for you. Please note that a small 2% service fee applies.
Note: For your safety, we suggest not bringing large amounts of cash on the tour. It's better to carry only what you'll need for the day.

  • Personal expenses are not covered. Souvenirs, extra snacks, drinks, and anything else you want to buy during your trip will be at your own expense.
  • We suggest bringing some extra money if you want to shop or buy something special during your trip!

We accept:
  • PayPal, Wise
  • Debit and Credit Card
  • Bank transfers (BDO, BPI, or others by request)
  • Cash (PHP, only for local bookings)
We will confirm once your payment has been received.

We understand that plans can change! If you ever need to cancel, reschedule, or want to understand how refunds work, we've made everything simple and easy to understand.
Click here for full details.
Questions? Feel free to reach out anytime. We're here to help make your trip fantastic!

Yes, they're very welcome – but it depends on the activity.
  • Kids enjoying the beach and leisure tours.
  • Seniors enjoy gentle walks and sightseeing
For more active adventures, such as canyoneering or long hikes, we recommend them for guests who are in good physical condition and confident in outdoor activities like climbing, swimming, or hiking over uneven terrain.
If you're unsure whether it's the right fit for you or someone in your group, feel free to message us – we're happy to chat and help you choose the best tour for a safe and fun experience!

629 Tours is a trusted, Cebu-based registered tour company that places your safety and enjoyment first. Here's what we focus on:
  • Ensuring guest safety and comfort at all times.
  • Working only with trained local guides and licensed drivers.
  • Follow all local tourism rules and environmental guidelines.
  • Partnering with dependable suppliers and certified service providers.
  • Maintaining responsiveness and transparency every step of the way.

Our guides mainly speak English. Having a basic understanding of English helps you enjoy the tour comfortably. If you have any concerns about communication, please let us know — we're happy to help!

Yes, we do! We can arrange photography or video services for your tour. Please let us know ahead of time so we can schedule everything accordingly. Please note that extra charges may apply.

We understand that flight delays can happen unexpectedly. We'll do our best to accommodate changes to your arrival time. If your flight is delayed, please contact us as soon as possible so we can update your pickup time or schedule accordingly.

Yes! There are many ATMs available, so you don't need to worry about accessing cash during your trip.

It's not required, but it's always a good idea to check with your doctor about recommended vaccinations before your trip. Staying up to date with routine vaccines is generally advised for your health and peace of mind.

It depends on the type of medical condition. For your safety, we may require a doctor's certificate, especially if you'd like to join our adventure tours. Please let us know in advance so we can discuss the best options for you.

Yes! We provide free Wi-Fi in the vehicle so you can stay connected. Keep in mind that the signal is strongest when you're in the car, and some areas along the route might have limited coverage. If you need help staying connected, just let us know!

You're welcome to take personal time if needed. However, once you leave the group, we are not responsible for your safety or any issues that may happen until you return. Please inform your guide of your plans so we can support you as best as we can.

Yes! We have power banks available, and we'd be happy to lend you one whenever you need to charge your devices. Just let us know!

If you lose anything during the tour, please notify us or your guide immediately. We will do our best to help you find it quickly.

Still have questions? Our friendly team is here to help!
Feel free to contact us directly or reach out on our social platforms to get answers.

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